Resumen
There is an increasing need for supply chains that can rapidly respond to fluctuating demands and can provide customised products. This supply chain design requires the development of flexibility as a critical capability. To this end, firms are considering Additive Manufacturing (AM) as one strategic option that could enable such a capability. This paper develops a conceptual model that maps AM characteristics relevant to flexibility against key market disruption scenarios. Following the development of this model, a case study is undertaken to indicate the impact of adopting AM on supply chain flexibility from four major flexibility-related aspects: volume, mix, delivery, and new product introduction. An inter-process comparison is implemented in this case study using data collected from a manufacturing company that produces pipe fittings using Injection Moulding (IM). The supply chain employing IM in this case study shows greater volume and delivery flexibility levels (i.e., 65.68% and 92.8% for IM compared to 58.70% and 75.35% for AM, respectively) while the AM supply chain shows greater mix and new product introduction flexibility, indicated by the lower changeover time and cost of new product introduction to the system (i.e., 0.33 h and ?0 for AM compared to 4.91 h and ?30,000 for IM, respectively). This work will allow decision-makers to take timely decisions by providing useful information on the effect of AM adoption on supply chain flexibility in different sudden disruption scenarios such as demand uncertainty, demand variability, lead-time compression and product variety.